Our Privacy Policy

Last Updated: 21/11/24


At Dawson's Manufacturing & Engineering, we are committed to protecting the privacy and personal data of our customers, suppliers, employees, and other stakeholders. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws in the United Kingdom, including Northern Ireland.


1. Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, address, email address, phone number.
  • Business Information: Company details, job title, and correspondence.
  • Financial Information: Payment details for invoicing and transactions.
  • Employment Data: For job applicants and employees, including CVs, references, and payroll information.
  • Technical Data: IP addresses, cookies, and usage data when visiting our website.


2. How We Use Personal Data

We use personal information for the following purposes:

  • To provide our products and services, including processing orders and managing contracts.
  • To communicate with customers, suppliers, and partners.
  • To process payments and manage financial records.
  • For recruitment, employment administration, and compliance with employment laws.
  • To comply with legal and regulatory obligations.
  • To improve our website and monitor its usage.


3. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Contractual Obligations: To fulfil our contractual commitments.
  • Legal Compliance: To meet legal obligations, including health and safety or tax laws.
  • Legitimate Interests: For purposes such as business communications, improving our services, and maintaining security.
  • Consent: Where explicit consent is required, such as for marketing communications.


4. Sharing Personal Data

We do not sell personal data to third parties. However, we may share information with:

  • Service providers, such as IT and payroll services, operating on our behalf.
  • Legal or regulatory authorities where required by law.
  • Professional advisers, such as auditors or legal counsel.


5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Retention periods vary depending on the type of data and applicable regulations.


6. Your Rights

Under GDPR, individuals have the following rights regarding their personal data:

  • The right to access, correct, or update personal information.
  • The right to request erasure of data where it is no longer necessary.
  • The right to restrict or object to data processing under certain circumstances.
  • The right to data portability, enabling data transfer to another service provider.
  • The right to withdraw consent where consent is the basis for processing.
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO).


7. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These include encryption, secure servers, and restricted access protocols.


8. Use of Cookies

Our website uses cookies to improve user experience and analyse website performance. Please refer to our Cookie Policy for more details on the types of cookies we use and how to manage them.


9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.